Rights protection
The university community and the general public have the right to submit complaints, suggestions and proposals for action or improvement regarding the operation of public services. You will find different mailboxes and channels available both at the general URV level and specifically for schools and services.
General complaints, claims and suggestions
- Complaints, suggestions and proposals
Who can submit them?
Anyone.What is the purpose?
To provide a channel for submitting any complaint, suggestion or proposal to the University. - Request for access to public information
Who can submit it?
Anyone.What is the purpose?
To request public information from the University in accordance with transparency legislation. - Request to access, rectify, erase, transfer, restrict or object to the processing of personal data
Who can submit it?
Anyone.What is the purpose?
To exercise the rights established in Articles 15 to 22 of the General Data Protection Regulation (GDPR). - Communication with the University Ombuds Office
Who can submit it?
Any member of the university community.What is the purpose?
To raise queries or complaints regarding possible violations of rights. - Communication with the Student Council
Who can submit it?
Any URV student.What is the purpose?
To provide a communication channel with the URV Student Council. - Internal whistleblowing channel
Who can submit it?
Any person who, at the time of reporting, is or has been a member of the teaching and research staff (PDI), technical, management or administrative and service staff (PTGAS), an applicant in staff recruitment processes, a scholarship holder, a self-employed worker, an employee of the University's contractors, subcontractors or suppliers, a volunteer, or any other person covered by the scope of Law 2/2023.What is the purpose?
To provide an internal channel for anonymously and securely reporting breaches of the legal system in the areas covered by Law 2/2023 and the URV Internal Whistleblowing Channel Regulations. - Anti-fraud notification and reporting
Who can submit it?
Anyone.What is the purpose?
To provide an internal channel for anonymously and securely reporting breaches of regulations or of the University's Code of Ethics and Conduct by University staff or third parties associated with the University. - Coexistence mailbox
Who can submit it?
Any member of the university community.What is the purpose?
To promote understanding and positive coexistence at Universitat Rovira i Virgili, as well as to foster and guarantee respect for democratic values, fundamental rights and public freedoms within the university environment. - Reporting violence or harassment based on sex or gender affecting students
Who can submit it?
Any URV student.What is the purpose?
To provide a secure channel for submitting complaints or reports of violence or harassment based on sex or gender affecting students. - Reporting workplace harassment
Who can submit it?
Employees of URV or FURV.What is the purpose?
To provide a secure channel for reporting workplace harassment in order to activate the corresponding protocol. - Queries, complaints and proposals regarding language use and language rights
Who can submit them?
Anyone.What is the purpose?
To provide a channel for submitting complaints or proposals regarding language use or language rights at URV. - Ethics channel
Who can submit it?
Any member of the university community.What is the purpose?
A confidential channel for submitting proposals, suggestions for improvement, queries or reports of breaches of the URV Code of Ethics. - Learning and Research Resources Centre (CRAI) mailbox
Who can submit it?
Anyone.What is the purpose?
To provide a channel for resolving queries and submitting suggestions, complaints or claims regarding CRAI services and information resources. - Scientific and Technical Resources Service mailbox
Who can submit it?
Anyone.What is the purpose?
To provide a channel for submitting complaints, suggestions or claims regarding the services offered by the Scientific and Technical Resources Service.
Consultation, complaint, claim, suggestion and compliment mailboxes for URV faculties and schools
If you need to share any matter related to your academic, research or teaching activity, you can contact your faculty or school directly:
School of Architecture
School of Engineering
School of Chemical Engineering
Doctoral School
Faculty of Medicine and Health Sciences
Faculty of Education and Psychology
Faculty of Legal Sciences
Faculty of Economics and Business
Faculty of Arts
Faculty of Chemistry
Faculty of Nursing
Faculty of Oenology
Faculty of Tourism and Geography
Centre for Lifelong Learning
If you wish to submit any other complaint, report or suggestion not covered on this page, you may do so through the general application form.
