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URV

Issuance of a duplicate copy

  • ITEM: Procedure which allows students who have paid the fees for and obtained their official degree certificates to request another copy of the same certificate.

Application procedure

Who

The interested party or the authorized person on presentation of the necessary identification.

Where

Preferably, via the online administrative procedures on the URV's intranet.

When

At any time of the year.

How

By presenting the following documentation:

  • Application form addressed to the head of the Secretary's Office who, if necessary, will pass it onto the Office of the Dean or the Management of de Faculty/School.

  • Original and photocopy of the document that accredits the type of exemption, if appropriate

    • Large family (general category) or Large family (special category)
    • Level of disability equal to or greater than 33%
    • Victims of gender violence perpetrated by a partner
    • Victims of terrorist attacks
  • Current DNI or NIE (photocopy), passport or national identity document in the case of EU citizens (original and photocopy or attested photocopy).

1. Duplicate copies issued due to personal reasons:

a) Modification of the application details (name, surname, nationality, etc.):

- Present the official document showing the modification that has to be made.

- Return the original certificate, if it has already been collected.

- Pay the issuance fee again.
 

b) Due to loss of the original:

- Present proof of the publication of the loss in the BOE (Official Gazette of the Spanish State). The student is responsible for the cost of the publication. The Secretary's Office of the faculty/school must support students in carrying out this procedure (consult the instructions).

- Pay the issuance fees again if they have not recovered the certificate during the thirty days after the publication.
 

c) Due to destruction of or wear and tear on the original certificate:

- Return the damaged certificate or provide evidence regarding the reason for the certificate's destruction.

- Pay the issuance fee again.


 
2. Duplicate copies issued for reasons that are no fault of the student:

Incorrect information:

- Written proof of the error.

Cost

  • Students must pay the issuance fees again if they request the issuance of a duplicate copy of their degree certificates due to personal reasons.
  • There is no cost if the duplicate copy of the degree certificate is being reissued due to incorrect information or the awarding of a special prize.

Observations

Students who cannot make their application online can present it at the electronic registry using the accepted methods of identification.

Students who cannot make the application online may present it in person at the auxiliary registry of the Campus Secretariat/Secretary's Office of the Faculty/School where they have carried out their studies.

                                                                                  

Resolution of the application

Who

Head of the Secretary's Office.

When

As soon as the student has been informed that the certificate can be collected.

How

By going in person to collect the certificate and presenting the document confirming that they have paid for it to be issued.

Observations

  • Students who cannot go in person to collect the certificate may give power of attorney to another person who will collect the certificate on their behalf. This person must present their own identity card/passport and a photocopy of the student's identity card/passport.
  • If the student is abroad and the letter of attorney is issued by a foreign notary, the following must be taken into account:
    • If the student is in a country that has signed the Hague convention, the letter of attorney must bear the Hague apostille For further information, consult the website of the Spanish Ministry of Justice.
    • If the student is in a country that has not signed the Hague Convention, the letter of attorney must bear the stamp of the Spanish consulate in that country. For further information, consult the website of the Spanish Foreign Ministry.
  • If the student resides in another locality in Spain, they may request that the certificate be sent to the office of the Central Government in that locality by submitting the corresponding application via the online procedures. In this application the student must indicate specifically the organisation and physical address to which the document must be sent.
  • If the student resides in another country, they may request that the certificate be sent to a Spanish embassy or consular office, by submitting the corresponding application via the online procedures. In this application the student must indicate specifically the organisation and physical address to which the document must be sent. There is a charge for this procedure.
    The charges for sending the certificate to another country are as follows:

        - Zone 1 (Europe and Greenland) --> €25
        - Zone 2 (Rest of the World) --> €30

* Before paying the fee for the transfer, check that whether your certificate will need to be legalized in   order to be valid in your country. The document is legalised in the country where the certificate is issued and this must be done by the student or authorised individual. Please be aware that the Ministry of Universities states that if the documentation for the legalisation is presented by a third person, it must be accompanied by a signed authorisation from the holder of the document and the interested party's identity document (authorisations submitted by fax or email will not be accepted). If the original certificate has not been signed by the holder, the authorization must be carried out by a notary. 

  • A specific stamp must be included in the official degree certificate.