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Satisfaction among interest groups


The strategy to promote quality at the URV considers knowledge of Interest Groups' satisfaction to be a key element in fostering continuous improvement.

This means that Interest Groups' satisfaction is a very important aspect of the Centre's Internal Quality Assurance System, which uses different mechanisms to collect this information, such as surveys to find out the opinion of different groups and the various channels for expressing and dealing with queries, complaints, claims and praise at each faculty/school.

 
Aimed at Level Management unit Instrument Frequency
Students Bachelor URV: Programming and Quality Office Satisfaction with the programmes Degree assessment survey First year students' survey Annual
During undergraduate studies survey  Annual
End-of-degree students survey  Annual
Satisfaction with the subjects  External Practicals  Survey for External Practicals  Annual
Final Project Survey for the Bachelor's Final Project  Annual
Degree: Process of evaluating the URV's teaching staff Degree: Process of evaluating the URV's teaching staff: Subjects Quarterly
URV: Human Resources Service Satisfaction with the teaching staff Degree: Process of evaluating the URV's teaching staff: Professors Quarterly
Bachelor/Master Xarxa Vives (Vives Network) The Via Universitària II project Triennial
Master  URV: Programming and Quality Office Satisfaction with the programme Organisation Master's Degree  Organisation Master's Degree survey Annual
Satisfaction with the subjects External Practicals Survey for External Practicals  Annual
Final Project Survey for the Master's Final Project  Annual
Master: Process of evaluating the URV's teaching staff Master: Process of evaluating the URV's teaching staff: Subjects Quarterly
URV: Human Resources Service Satisfaction with the teaching staff Master: Process of evaluating the URV's teaching staff: Professors Quarterly
Doctorate URV: Postgraduate and Doctoral School Satisfaction with the Doctoral Programme Doctoral students' satisfaction survey Biennial
Graduates Bachelor University Quality Agency of Catalonia Surveys on the satisfaction of recent graduates Bachelor’s Graduates Annual
Master Master’s Graduates Annual
Bachelor Labour market: graduates’ perspective Bachelor Triennial
Master Master Triennial
Doctorate Doctorate Triennial
Professors Bachelor URV: Programming and Quality Officeció i Qualitat Level of satisfaction with the programme Linked to the accreditation
Master
Doctorate URV: Postgraduate and Doctoral School Level of the supervisor's satisfaction with the programme Biennial
Employers Bachelor/Master University Quality Agency of Catalonia Labour market: the perspective of employers Triennial

URV Surveys addressed to students of: